F.A.Q

If your card/payment has been declined, you can either reattempt the payment or select an alternative payment method. If the payment still declines, please contact your payment supplier.

We currently work with Omniva for most worldwide orders. We offer both Standard and Express shipping.

Please note that at the moment, we are unable to ship orders with our carriers to these countries: Russian Federation, Ukraine, Azerbaijan and Georgia.

Packages within Lithuania are shipped via courier or local post, depending on which service offers the fastest delivery date.

For items, of which sizes are currently in stock, the shipping is set to take between 1 - 3 business days. Otherwise, if the item is not in stock at the moment of purchase, the shipping may take between 8 to 14 business days or more.

For more information, please see our refund policy. Anyways, if there is a super specific case, please write to us at info@brilliofficial.com, we love to chat with you!

For more information regarding returns and refunds, please see our return policy or as an email at info@brillioficial.com.